Frequently Asked Questions
Everything you need to know about our high-performance lighting systems.
What is the warranty period for Exposure Lights?
All our lights come with a standard 2-year warranty against manufacturing defects, while our rechargeable batteries are covered for 12 months from the date of purchase.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 2-4 business days. International shipping usually takes 7-14 business days depending on your location and local customs processing.
Are Exposure Lights fully waterproof for extreme weather conditions?
Yes, our lights are designed for the toughest environments and carry an IPX6 rating or higher, ensuring they are resistant to heavy rain and powerful water jets.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. Items must be in their original packaging and in unused, resellable condition to qualify for a full refund.
How do I know when my light needs charging?
Most of our units feature an integrated Fuel Gauge or OSD (On-Screen Display) that provides real-time feedback on remaining battery life and runtime.
Do you offer replacement parts or battery servicing?
Yes, we pride ourselves on sustainability. We offer a comprehensive service and repair program at our facility to replace batteries, LEDs, and casings to extend the life of your light.